Industry · Hospitality

Hospitality IT services and hotel Wi-Fi that earns five-star reviews.

Your guests judge the stay by the Wi-Fi. Our hospitality IT services cover hotel Wi-Fi solutions, high-speed internet access, in-room entertainment and back-of-house networks for hotels and resorts, built to brand standards and monitored 24/7.

Ekahau-validated Wi-Fi in every room

HSIA, IPTV & Chromecast built to brand standards

Phased installs with zero guest disruption

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Response within one business day

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The challenge

Hospitality IT has to work for every guest, every night

Hundreds of devices per floor, conference peaks, brand audits and guests who never call IT. We build for that reality.

Coverage & capacity

Room-by-room coverage and capacity for streaming, video calls and conference crowds, with no dead zones.

Brand standards & PCI

Networks segmented for guests, staff, POS and building systems to meet brand standards and PCI DSS requirements.

Always-on operations

Front desk, PMS, door locks and phones that stay online, backed by proactive 24/7 monitoring.

How we deliver

Hotel Wi-Fi solutions for the whole property

Predictive Ekahau site surveys and post-install heatmaps that prove coverage in every room.

HSIA, guest Wi-Fi and IPTV on Ruckus, Cisco and Ubiquiti platforms, with Chromecast casting built in.

Brand standards audits and remediation plans that close gaps before the brand inspection.

One accountable team for cabling, network, phones and long-term support.

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Built to brand and compliance standards

We design to the standards your flag and your card brands require.

Brand standards PCI DSS-aligned Ekahau-validated ISO 9001 TIA-568
Track record

Trusted by properties that never close

10+

Years in business

1,000+

Projects delivered

99.9%

Managed-uptime SLA

<1 day

Avg. quote response

FAQ

Questions, answered

Can you upgrade hotel Wi-Fi without disrupting guests?

Yes. We plan installs floor by floor, work around occupancy and events, and cut over during low-traffic hours so guests and staff are not interrupted.

Do you design to hotel brand standards?

Yes. We audit your property against your brand's technology standards, document the gaps, and design the HSIA, IPTV and network upgrades needed to pass inspection.

Do you install IPTV and Chromecast for guest rooms?

Yes. We design and install IPTV and Chromecast casting so guests can stream their own content securely on in-room TVs, isolated from other rooms and from your back-of-house network.

Do your hospitality IT services include support after the install?

Yes. Our managed services include proactive 24/7 monitoring, firmware and security updates, and support for guest connectivity issues. Request a property assessment and a specialist will respond within one business day.

More about this industry

Hospitality IT Services, Hotel Wi-Fi Solutions and HSIA

Benex designs, installs and supports technology for hotels, resorts and hospitality groups across the United States. From guest Wi-Fi and high-speed internet access (HSIA) to IPTV, Chromecast casting, structured cabling and back-of-house networks, we deliver the connectivity your guests expect and the reliability your operations depend on, all from one accountable team.

Read more

In hospitality, Wi-Fi is part of the guest experience. Slow or spotty connectivity shows up in online reviews, loyalty scores and brand audits. Benex starts every project with a predictive Ekahau site survey that models coverage and capacity room by room, then validates the finished network with post-install heatmaps so you know every room, corridor, meeting space and pool deck performs as designed. We build guest Wi-Fi and HSIA on enterprise platforms from Ruckus, Cisco and Ubiquiti, sized for streaming, video calls and conference peaks.

HSIA, IPTV and in-room entertainment

Our high-speed internet access (HSIA) designs include guest portals, bandwidth management and per-room isolation so each guest gets a fast, private connection. For in-room entertainment we design and install IPTV and Chromecast casting, letting guests stream their own apps on the room TV securely and without pairing headaches. Every guest service runs on its own segment, separated from front desk, property management, point-of-sale and building systems.

Brand standards, PCI and back-of-house

Flagged properties must meet their brand’s technology standards, and card payments bring PCI DSS requirements. Benex performs brand standards audits, documents the gaps and delivers the remediation, from cabling and switching to firewalls from Palo Alto Networks, SonicWall and Sophos. Back-of-house networks for PMS, door locks, IP phones, cameras and access control are segmented, documented and supported, so staff systems stay online while guest traffic stays separate. Our structured cabling team installs Cat6 and Cat6A, fiber backbones and IDF and MDF closets with APC power protection, certified and labeled to standard.

Renovations, openings and conversions

Whether you are opening a new property, converting to a new flag or renovating floor by floor, Benex plans the technology alongside the construction schedule. We phase installs around occupancy and events, coordinate with general contractors and brand project managers, and hand over complete documentation: as-built drawings, heatmaps, configurations and asset lists. As a value-added reseller, we also source the hardware and licensing at competitive pricing, then configure and stage it before it reaches your property.

After opening day, our managed services keep your network current with proactive 24/7 monitoring, firmware and security updates and fast response when something needs attention. With more than ten years in business and over 1,000 projects delivered, Benex is the partner hotels rely on when guest satisfaction depends on the network. Benex also supports healthcare, manufacturing and government contractor environments. Request a property assessment and a specialist will respond within one business day.

Get started

Let's talk about your property.

Tell us about your rooms, meeting space and brand requirements. A Benex engineer will come back with a clear plan and price.