Proactive monitoring and maintenance
Benex is a managed service provider (MSP) that watches your servers, network, firewalls, Wi-Fi and internet circuits 24/7. When something degrades, we are alerted and act before your users notice. Patching, firmware updates and routine maintenance run on a planned schedule, every change is tested and logged, and you receive regular reports so you always know how your environment is performing.
Help desk and on-site support
Your team gets one point of contact for every IT question, from password resets and new laptops to printers, Wi-Fi and line-of-business applications. Our help desk resolves most issues remotely, and when hands are needed on-site, the same certified engineers who know your environment come to you. Onboarding and offboarding, device setup and Microsoft 365 administration are all handled for you.
Security, backup and compliance
Managed IT includes the protection your business needs: next-generation firewalls from Palo Alto Networks, SonicWall and Sophos, managed endpoint protection, email filtering and multi-factor authentication. Backup and replication protect servers, Microsoft 365 and cloud workloads and are tested regularly, so a failed drive or ransomware attack becomes a restore, not a crisis. For regulated industries we keep documentation current for audits and security reviews.
Fully managed or co-managed IT
Some organizations want Benex to be their entire IT department. Others have an internal IT lead who needs after-hours coverage, monitoring tools or help with projects. We offer both fully managed and co-managed plans with a predictable monthly fee, and because Benex also designs and installs networks and security, structured cabling and cloud infrastructure, the team supporting your systems is the team that built them.
Managed IT services for every industry
Benex provides managed IT services to organizations in government contracting, healthcare, hospitality, manufacturing, education, data centers, retail and multi-site, senior living and multifamily and commercial real estate, with engineers on-site across the United States, including Los Angeles, Orange County, San Francisco, San Diego, New York City, Miami, Las Vegas and Phoenix. With more than ten years in business and over 1,000 projects delivered, we are the MSP businesses rely on when IT simply has to work. Request a free quote and a specialist will respond within one business day.